Please read these terms carefully before registering, adding funds, or placing a bid on VahanBid.
To register, you must complete the registration form and upload KYC documents (typically PAN and Aadhaar). There is a one-time, non-refundable registration charge of ₹2,999/- (or the fee published at the time of payment). The registration fee is a platform access charge. It is never converted into wallet tokens and is never paid out, including if you do not bid, close the account, or are later suspended.
Every bid you place is a binding offer. To activate a bid you must have sufficient wallet tokens / security as required for that listing — typically a security of ₹10,000/- or 10% of your bid amount, whichever is greater, or the lock shown on the vehicle page. When bidding closes we notify you if you have been outbid; you should also check My Bids before the auction ends. After public bidding, our affiliated dealer may bid on your behalf at the closed insurance auction. If the bid is accepted, the vehicle is acquired for you. Do not bid unless you are ready to complete payment and collection.
If a buyer backs out after bidding — including refusing a win, missing the payment or collection timeline, asking us to cancel a successful bid, or otherwise abandoning the deal — no refund will be issued for tokens, deposits, or related charges connected with that bid. The buyer's account may be banned immediately, remaining wallet balance may be withheld against losses, and we may refuse future registration from the same PAN, Aadhaar, mobile, or payment identity. Salvage auctions run on insurer and yard deadlines; a default harms other genuine buyers.
Documentation fees, loading fees, transportation costs, and similar yard charges are not included in the bid amount and are added on top. These vary by vehicle price, auction type, and location. VahanBid charges a service fee of ₹5,000/- or 3% of the winning bid amount (whichever is higher), which is not included in the offer price unless a listing states otherwise.
Wallet tokens are bidding power you purchase via the published UPI / manual deposit flow. Tokens are credited only after VahanBid verifies that money has actually been received. A pending, processing, or failed status in your own bank or UPI app is your responsibility to resolve with that provider. We will reasonably assist (UTR matching, guidance). If funds later credit in our account, we will inform you and credit tokens or process a refund under the Refund Policy. Never share UPI PIN, OTP, or card CVV with anyone claiming to be VahanBid.
Registration fees are non-refundable. Unused wallet tokens from a completed deposit may be requested by a logged-in member. Valid token refund requests are reviewed and proceeded with within 24 hours of submission (excluding public holidays); UPI credit after approval typically follows in 1–3 working days. We may ask for payment proofs. Locked bid tokens, spent tokens, and bid-backout cases are not refundable. Full rules: Refund Policy.
Submitting forged or edited screenshots, recycled or another person's UTR, a success screen for a failed transfer, or any attempt to obtain tokens or a refund without a genuine credit to VahanBid is fraud. We may immediately suspend or ban the account, reverse wrongly credited tokens, withhold the registration fee, recover losses, and take legal action, including a complaint to the police / cyber-crime cell and civil proceedings. We may share KYC, device, IP, and payment records with banks, UPI apps, and law-enforcement agencies as required by law.
The winning bidder must prepare a Demand Draft (or other method we specify) for the agreed amount within two (2) working days and arrange to collect the vehicle. All vehicles are sold on an “As Is, Where Is” basis. There is no refund or price reduction for condition, missing accessories, documents, or a change of mind after you win.
The purchaser is responsible for transferring the vehicle's registration (RC) in the RTO's records within 60 days of the purchase date (or such other period as applicable law or the insurer requires). All costs associated with the RC transfer are paid by the purchaser.
The purchaser must insure the vehicle at their own expense and provide a copy of the insurance policy to the seller within 15 days of the sale where required. The purchaser must not use the vehicle on public roads unless it is properly insured in accordance with the Motor Vehicles Act.
VahanBid operates an online marketplace and related dealer / yard coordination for salvage and insurance vehicles. Listings, yard rules, and insurer conditions can change. We do not guarantee that every bid will win at the closed auction. We are not the RTO, insurer, or your bank. Third-party UPI apps and yards have their own terms.
One person should maintain one member account unless we approve otherwise. We may suspend or ban an account for abuse, collusion, harassment of staff, chargebacks in bad faith, sharing logins, or using another member's KYC. Suspension does not create a right to a registration-fee refund.
To the extent permitted by law, VahanBid is not liable for indirect or consequential loss, bank/UPI outages, or yard delays outside our reasonable control. Nothing in these Terms limits liability that cannot legally be limited. We may update these Terms; the version on this page applies from publication. These Terms are governed by the laws of India. Subject to any mandatory consumer forum, courts at Chandigarh / Delhi have jurisdiction. Contact: contact@vahanbid.com · +91 88375 58484.